Returns & Exchanges

At Auroud Perfumes, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, we offer a 30-day return window for items in their original, unopened packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer concierge team via email with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully pack the perfume in its original box and protective sleeve to prevent damage during transit, ensuring the seal remains intact.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the product's condition, we will process your refund to the original payment method within 5-7 business days.